Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
What can I do if I appealed but still have not received my R350 Social Relief of Distress grant?
If you are not satisfied with the outcome of the appeal, they say you can take it to the High Court for a judicial review.
Why did my monthly allowance from the Municipality Pension Fund stop after I turned 21?
The pension comes to an end when you turn 22, so you should call the GEPF to ask why it stopped early.
Can ZEP holders still meet FICA requirements since the permit was scrapped?
Yes, the court ruled that the ZEP was to be deemed still valid until June 2024.
The managing body corporate of my community scheme houses are failing to attend to complaints. What can I do?
The Community Schemes Ombud Service is there to regulate the way parties within community schemes behave.
What can we do about my sister's ID that has an error? Home Affairs has not helped us for over 3 years now.
You should get a lawyer to take on Home Affairs.
Can I use a DNA test to prove that I am the child of a South African citizen and use the results to get citizenship?
Yes, a sibling DNA test can indeed establish whether half-siblings share a biological father.
How do I refund the person I sold my numbered shack to and get my shack back?
Now that the money has been paid, you can’t reverse the sale of the shack.
Is it legal for the Estate Administrators to finalise the deceased estates of my mother and my father concurrently?
The present executor is allowed to finalise the two estates concurrently.
What can I do about the municipality crediting my rates, in error, to the previous owner of the house?
The municipality has to rectify the issue, but you will likely need to settle the bill pending resolution of the dispute.
What should I do if I cannot afford to pay my debt to SARS within their timeframe?
SARS would have considered that you had defaulted on your previous payment arrangement. That would have weakened your case to be granted another payment deferment arrangement by SARS.