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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Topic: Labour  |  Show questions and answers for all topics

I was injured on duty in June 2021 and my employer did not file a compensation claim. What can I do?

Your employer was supposed to report your injury, but since they didn’t, you should go to the Department of Labour with all your documents to see if you can still get help.

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What can I do if my husband was killed while working and his employer refuses to cooperate with the compensation process?

The employer is breaking the law, and you have the right to report them and file a claim directly with the Compensation Commissioner to access the death benefits, for yourself and your children.

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I've been unemployed since 2022 and submitted my UIF claim multiple times and got confirmation SMS's but received no payment. Please help.

You should lay a complaint against the UIF at the Department of Employment and Labour.

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Will withdrawing my provident fund affect my disability grant income?

It depends whether your monthly provident fund withdrawals put you over the maximum allowed income to qualify for the disability grant.

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Can I be paid my UIF and SASSA pension while also getting money from my old job?

Yes, but SASSA grants are means tested, and UIF and pension benefits count as income, so your grant will be less.

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How can I resolve an overpayment issue at the UIF so that they will pay me?

The employer is responsible for refunding any overpayments to the UIF if they have paid an employee more than their normal salary.

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Why did my Workmen's Compensation pension suddenly stop in 2024? How can I get the money?

It could be that you did not submit a "Confirmation of Life" in time, as per the notice issued by Acting Commissioner, Farzana Fakir in 2023. You should try to reach the Commissioner to rectify this.

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Can a domestic worker who contributed to UIF have her claim rejected on the basis of not having worked enough days?

If she had been contributing to UIF for less than four years, she can claim one day for every six days worked while contributing.

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How can I get more information about my parent's death on duty if their employer won't meet with me?

It is illegal for them to withhold this information. They are supposed to report the death to COIDA. Here are some steps you can take.

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How can I get my provident fund if the company I worked for has been sold to another group?

If the company isn't helping you, perhaps go directly to your provident fund administrator.

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