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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Topic: Labour  |  Show questions and answers for all topics

The company I work for has not paid us. Many of my colleagues are foreigners and some do not have IDs. Please help us.

You can take the matter to the CCMA or Labour Department. Unfortunately, getting payment will be more difficult for undocumented foreign nationals.

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My boyfriend was injured at work and someone else claimed on his behalf and he didn't get anything. Please help us!

Your boyfriend or his lawyer need to fill in a request form from the Compensation Commission to ask them to re-open his case.

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Can a worker employed by a labour broker be ordered to undergo a polygraph test, and then be dismissed based solely on the results?

You could refer the dispute to the Labour Court for arbitration, on the basis that the employer, has effectively unfairly dismissed you.

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How can I check my UIF balance?

You can go to the UIF uFiling website.

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I'm a refugee working 10 years with no benefits and constant discrimination. What are my rights?

As a refugee, you have the right to fair work conditions and equal access to benefits like the UIF, medical, and provident fund if others at your workplace receive them.

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I was injured on duty in June 2021 and my employer did not file a compensation claim. What can I do?

Your employer was supposed to report your injury, but since they didn’t, you should go to the Department of Labour with all your documents to see if you can still get help.

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What can I do if my husband was killed while working and his employer refuses to cooperate with the compensation process?

The employer is breaking the law, and you have the right to report them and file a claim directly with the Compensation Commissioner to access the death benefits, for yourself and your children.

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I've been unemployed since 2022 and submitted my UIF claim multiple times and got confirmation SMS's but received no payment. Please help.

You should lay a complaint against the UIF at the Department of Employment and Labour.

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Will withdrawing my provident fund affect my disability grant income?

It depends whether your monthly provident fund withdrawals put you over the maximum allowed income to qualify for the disability grant.

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Can I be paid my UIF and SASSA pension while also getting money from my old job?

Yes, but SASSA grants are means tested, and UIF and pension benefits count as income, so your grant will be less.

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