Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Topic: Labour | Show questions and answers for all topics

I retired in 2021 and when I tried to claim UIF I was told my claim expired two years ago. Is it possible to still claim my UIF?

You can file an appeal and explain the exact reasons for the claim delay.

Labour Unemployment

I was injured at work and have been told I will not receive compensation. My case is closing soon. Please help!

You should seek legal advice urgently.

Labour

I was injured on duty and then medically boarded. Why have I still not received my compensation benefits?

You can file a formal objection with COIDA and seek legal assistance to deal with the Compensation Fund.

Health Labour

My father was retrenched and sought help from the CCMA. How do we complain if we believe the matter was dealt with unfairly?

Your father will need to take this matter to the Labour Court and can seek legal assistance from Legal Aid.

Labour

A South African au pair agency misrepresented placement and refused to refund fees, how can I protect future applicants?

You can report them to the International Au Pair Association (IAPA) if the agency is a member.

Labour Society

My wife never received payslips from her employer, how will she receive her UIF benefits if it turns out her employer never registered her?

She can check if she is registered for UIF and if deductions have been made from her salary.

Labour Unemployment

Can I apply for early retirement without penalties before I turn 55?

No, if you are 54 or younger, you do not meet the requirements.

Labour

My father's Mineworkers Provident Fund only paid a portion of what he was supposed to receive. Why was he paid so little?

Take your father's Mineworkers Provident Fund Statement to SARS and ask them to investigate urgently.

Labour Mining

Why was I penalised on my pension after taking up the early retirement offer from the DPSA in 2019?

The early retirement without penalties policy was only approved in 2024.

Labour

Where can I get the full details of my employment history?

The UIF or Labour Department should be able to give your complete employment history.

Labour