Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Labour  |  Show questions and answers for all topics

What can I do if my ex employer has refused to give me my UI-19 form for five years?

You can report them to the Department of Labour.

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Was my mother's dismissal from work fair according to the Labour Law and is the employer going to pay my mother's salary?

On the face of it, it would certainly seem so but the actual decision of whether it was an unfair dismissal under labour law must be taken by the CCMA.

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Can my employer refuse to help me register for a trade test?

If the firm has a payroll of over R500,000, then they must register with SETA and provide learnerships.

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I accidentally applied for early retirement due to ill health instead of disability. What can I do?

Unfortunately, you can't take your application back once it's been approved. You should get details about your umbrella fund's retirement due to ill health benefits.

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What can I do if a UIF employee won't help me even if I have all the necessary documents?

You can contact the UIF Call Centre to ask that they help you. You can also lodge a complaint against the employee.

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How can I access the money left by my late father at his old job if I don't have all the information and documents required?

Certify copies of his and your IDs, and make an affidavit explaining the circumstances. Take these to the HR department at his old job.

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Can my provident fund account be blocked if I didn't finish the last few days of my notice period?

No, the employer can sue you for breach of contract, but they cannot block your provident fund.

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I failed to contribute to my employee's UIF. Am I liable to pay for 1% or 2% of her earnings in addition to penalties and interest?

Yes, you are liable for 2%. An employer who failed to register their worker is not allowed to deduct any outstanding amounts from their salary.

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How do I apply for my ex-spouse's provident fund?

If your divorce order specifically says that you are entitled to a share of the money, you can apply through the provident fund itself.

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Can I object to the insurance company's rejection of my pension fund claim after being medically boarded?

Yes, if you disagree with their assessment you can lodge an objection within 180 days.

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