Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
How can I replace my matric certificate if it has been lost?
You can apply online to replace your lost or damaged certificate issued by Umalusi.
Do I lose my UIF unemployment benefits if I claim sickness benefits?
Each time you claim benefits, the UIF cycle stops and then starts again when you return to work and resume paying UIF contributions.
When can SA Express employees expect to be paid their outstanding monies after the airline's liquidation in 2020?
Workers only receive outstanding payments once all secured creditors of the airline have been paid. This usually takes about 6 to 24 months.
Do I need to apply for condonation if the respondent and I both filed our affidavits late and my lawyer withdrew from the case?
Only if the respondent objects to your late filing. I suggest approaching the court for condonation anyway.
How can I restore my South African citizenship after it was withdrawn by the government when I left the country?
Wait for the judgment to be confirmed then go to the South African Embassy with supporting documents listed below.
How can I access unclaimed money from my late father's bank account?
You cannot access your father's deceased estate, including his bank account, without permission from the Master of the High Court.
What rights does a person with the power of attorney have over the rental of a house when the house owner dies while overseas?
All powers of attorney lapse when the owner dies.
What does my housing application status mean?
You can check the meaning of your housing allocation status code in the table below.
Does my family need to have temporary visas first or can they just apply for permanent residency at the same time as me?
To be on the safe side, perhaps it would be wise to apply for temporary visas for the family, as well as permanent residence for the whole family, you included.
Can I be financially and medically assisted while waiting for the independent tribunal to decide on my compensation claim?
You can apply for SASSA Temporary Disability Grant while you wait for the outcome of the tribunal.