Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Sassa  |  Show questions and answers for all topics

Can I apply for a loan while receiving a SASSA grant?

Yes, although you can't borrow money from SASSA itself.

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My mother still hasn't received her full grant after being short paid in September 2023.

You should contact Postbank either by phone or email.

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Can SASSA put my pension under review without warning me? How can I complain about a rude SASSA official?

You must be given three months' notice of the review by SASSA. You can complain about the official to SASSA directly.

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What can IĀ do about being declined for a disability grant even though I suffer from multiple ailments and am in constant pain?

You can ask SASSA to reconsider your application. You can also appeal to the Minister of Social Development.

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What should we do now that my son's Child Support Grant payment has stopped because the primary care giver died?

You should go to the SASSA office and explain the situation and why you are applying for the Child Support Grant.

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Is interest that is automatically reinvested considered to be income for purposes of SASSA pension calculations?

Yes, interest that is automatically reinvested would be considered as income.

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My son has schizophrenia. SASSA has declined his disability grant application. What can I do?

Perhaps your most immediate action should be to appeal this denial.

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How can I stop unauthorised deductions from my SASSA grant?

You can submit a dispute of the deduction to SASSA

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What can I do if I appealed but still have not received my R350 Social Relief of Distress grant?

If you are not satisfied with the outcome of the appeal, they say you can take it to the High Court for a judicial review.

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What can I do if I can't get a SASSA grant because of my spouse's income but they don't look after me?

You can call a family meeting or approach an organisation that helps families having marital problems.

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