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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

How can I get financial help to pay for my children's school fees and stationery?

You can apply for fee exemption at school and you can reach out to some NGOs and charities that provide stationery packs for free.

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I was injured at work and have been told I will not receive compensation. My case is closing soon. Please help!

You should seek legal advice urgently.

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I was injured on duty and then medically boarded. Why have I still not received my compensation benefits?

You can file a formal objection with COIDA and seek legal assistance to deal with the Compensation Fund.

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Are life policies excluded from a deceased's estate?

Life policies are paid to the nominated beneficiary. If no beneficiary is nominated, the proceeds form part of the deceased's estate, attracting estate duty and executor's fees.

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What are my rights to my spouse's estate if he dies, and can my adult children legally challenge my decisions?

Only the appointed executor has the legal authority to manage and distribute the deceased's assets and settle debts.

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How can my siblings and I get a copy of our deceased parents' will and do we have a right to their estate?

You can get a copy of your parents' will from the Master of the High Court. You are not guaranteed a share of their estate.

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My father was retrenched and sought help from the CCMA. How do we complain if we believe the matter was dealt with unfairly?

Your father will need to take this matter to the Labour Court and can seek legal assistance from Legal Aid.

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How can I evict an illegal occupant from my late father's house?

First find out if the house is still in your late father's name. You will need to get a court order to evict the illegal occupant.

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How can I ensure that I don't get scammed when looking for a place to rent?

Always view the property, verify ownership and never pay before signing a lease.

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I took out a bond of R140,000 in 2000. Now in 2025, my balance is still more than R100,000. What can I do about this?

Speak to one of the bank’s financial advisors about your bond repayments.

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