Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
There is no need for a formal application, your family's South African citizenship should be legally restored.
The early retirement without penalties policy was only approved in 2024.
Your family should meet and appoint someone that everyone trusts as the mediator to resolve the matter.
Your landlord can’t evict you or change your lease without your agreement. You can challenge this through the housing tribunal.
It is possible that someone is fraudulently using your details to collect a social grant. You should contact SASSA as soon as possible.
You can submit ID and passport applications and payments on the eHomeAffairs website.
Yes, SASSA will pay for the months you didn’t receive payment if your appeal succeeds.
You should notify SASSA. If the problem persists, you can contact Black Sash or a similar organisation.
The UIF or Labour Department should be able to give your complete employment history.