Ask Athalie Banner

Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Health  |  Show questions and answers for all topics

Is it legal for an old age care facilities to take the residents' SASSA cards to buy them things not provided by the facility?

No. SASSA says unequivocally that no one should give their SASSA cards to any other person.

Read more

Can my medical aid terminate my membership and reverse my paid bills when I retire?

There are certain conditions under which a medical aid can terminate your membership, but retirement does not appear to be one of them.

Read more

Can the dependent of a mine worker who died of lung disease in the 1980s claim benefits today?

Claims have to be submitted within three years of the date of death, but it could be worth contacting the relevant trust to confirm.

Read more

How does medical boarding work?

It depends on the company's pension or provident fund rules, but usually they leave it to the insurance company to decide whether you qualify. If you do, you will be paid a monthly stipend.

Read more

What can I do if my partner who is serving a life sentence is being denied the right to request parole and the right to adequate health care?

You could lay a complaint at the Judicial Inspectorate for Correctional Services (JICS).

Read more

Where can I do a DNA test for my South African ID application?

You can get genetic testing done through the NHLS or a private company.

Read more

I just found out my partner is HIV-positive. Help!

There are three points to consider here.

Read more

Do I lose my UIF unemployment benefits if I claim sickness benefits?

Each time you claim benefits, the UIF cycle stops and then starts again when you return to work and resume paying UIF contributions.

Read more

Can I be financially and medically assisted while waiting for the independent tribunal to decide on my compensation claim?

You can apply for SASSA Temporary Disability Grant while you wait for the outcome of the tribunal.

Read more

Is it possible to switch my 2-month-old baby from breastmilk to formula?

We suggest that you ask your healthcare provide to make sure the advice is most suited to you.

Read more