Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
Questions that contain: R350
Show all questions and answers
My R350 SASSA grant was approved last year but I haven't received any payments. Please help!
You should notify SASSA. If the problem persists, you can contact Black Sash or a similar organisation.
Why has my R350 SRD grant application status said "pending" for two years?
SASSA manually verifies every application, which takes very long. It could be that there is information missing but SASSA does not inform applicants when this is the case, so you need to keep checking
Do I need to transfer a deceased person's estate to my name in order to pay off its debt?
No, the debt must first be paid from the deceased estate before the title deed can be transferred.
What can I do if I appealed but still have not received my R350 Social Relief of Distress grant?
If you are not satisfied with the outcome of the appeal, they say you can take it to the High Court for a judicial review.
How do I report a person who illegally used my daughter's ID to register for the SRD R350 grant?
Your daughter should immediately report it to SASSA, PostBank or theSouth African Fraud Prevention Service
I have been waiting five months to get my SRD payment date
SASSA has warned that there will be delays in paying social grants after the income threshold was increased
Why was my SASSA grant declined then approved?
Your SASSA grant may have been delayed due to changes made by changes to the qualifying criteria.
Must I sell my late mother's house to cover her debts?
You should make an application to the bank to take over the existing home loan, but you would have to meet the bank’s qualifying criteria.
Why did SASSA reject my R350 SRD grant application?
It may have found that your income exceeds R350 a month. If you disagree, you can appeal the rejection.
Why hasn't SASSA paid my R350 Covid grant since May 2022?
Under the new regulations, you need to re-apply for the R350 grant.