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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Topic: Immigration  |  Show questions and answers for all topics

What child support options are available to mothers who cannot supply supporting documents?

They will not qualify for government support, but there may be community programmes that could help.

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How can a mother with an expired visa register her children?

There are a few possible options, but the best route may be to get legal help.

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Is there a visa that lets someone who has a South African child stay in the country?

Unfortunately, Home Affairs does not grant visitor's visas to people who apply in terms of their minor South African children.

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Can I apply for a child grant if my partner isn't South African?

You can apply for the child support grant if your partner is a refugee or permanent resident.

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How can I renew my asylum seeker status online?

Email the refugee reception office where your last extension was made.

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Is it possible for Zimbabwean asylum seekers to apply for South African IDs during lockdown?

No, only South Africans can apply for SA identity documents. Here is how to renew your asylum permit online.

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Can asylum seekers study without a study visa?

Section 22 documents give the holder the right to work and study in South Africa.

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Can Zimbabwean Exemption Permits be renewed yet?

Unfortunately, Home Affairs has not communicated what will happen when the ZEPs expire on 31 December 2021.

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Can I renew my asylum permit online?

Home Affairs online asylum renewal process has not yet started.

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What is the asylum application procedure?

You need to apply at the nearest Refugee Reception Office, but all the offices are closed during lockdown.

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