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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

My mother's employer was not paying her UIF and is now kicking us out of our home on her property.

It is illegal not to pay your domestic worker's UIF. Your mother should apply for social grants and housing.

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Who can assist me to obtain a Permission to Occupy (PTO) certificate?

Your municipal manager ought to know, otherwise ask the MEC for Agriculture and Rural Development.

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What can be done about abusive treatment in the workplace?

You can report the matter to the CCMA.

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Can I be compensated for the money I spent on municipal services arrears of my late grandparents' house?

If you don't buy the house, your chances of recovering the money aren't very good.

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Why is it taking so long to transfer my Zimbabwean Exemption Permit to a new passport?

Home Affairs has been particularly inefficient since the Covid restrictions were implemented.

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Can I get my SRD grant money for months that I was unable to collect before?

You can collect payments from August 2021 to March 2022.

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Why is my wife getting a portion of my pension if we are married out of community of property?

If you were married before 1 November 1984, she can apply for redistribution of assets.

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Can I list my niece as a dependant on my RDP application?

Yes, if she relies on you for financial support.

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I am disabled and my house is crumbling. What can I do?

The municipality should help you, but you may have better luck contacting a humanitarian organisation.

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Why does the online Housing Subsidy Portal say that my ID is not found even though I applied in 2015?

It could mean that the application was withdrawn by the municipality.

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