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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Questions that contain: uif

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Do I qualify for UIF if I continued working while receiving a SASSA pension?

No. While you can qualify for the SASSA pension if your income falls below the cut-off point, you cannot qualify for UIF if you are getting a SASSA pension.

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What can employees do if the company they work for fails and they are retrenched without consultation?

Not engaging in a joint consensus-seeking process contravenes Section 189 of the Labour Relations Act. You can take the matter to the CCMA.

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How should I set up a permanent contract for my elderly mother's caregiver?

Caregivers classify as domestic workers, for which there are a few templates available.

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Where can I get the full details of my employment history?

The UIF or Labour Department should be able to give your complete employment history.

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What can I do if my UIF maternity benefits still haven't been paid over a year since I applied?

You should lay a complaint with the UIF. If they don't help, you can escalate your complaint to the call centre at 0800 030 007.

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What should I do if the company I worked for refuses to release my UI-19 form?

You can report them to the labour department.

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Why won't the UIF and pension fund pay my wife's money into her Mukuru Bank account?

They may have a specific reason, so you'll need to ask them. If they won't help, you can lay a complaint.

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I was a child when my mother died three years ago. How can I get a duplicate of her ID and report her death to the Masters Office?

If you have something with her ID number on, go to Home Affairs and ask them to help you with the ID. You can report her death by lodging a completed death notice.

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Can the child of a deceased domestic worker claim money from their parent's employer if no pension was paid out?

There is no law compelling employers of domestic workers to provide a pension, but they do need to register the worker for UIF.

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How can I apply for a disability grant if I cannot get to the SASSA office?

You can ask a family member or friend to apply on your behalf. They must take a letter from you and a doctor's note saying why you can't visit the office yourself.

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