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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Do I have to take my ARVs at exactly the same time every day?

Not really. Changing the time you take them by several hours is nothing to worry about.

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My ex used my ID number to apply for RDP housing. Now I don't qualify.

You need to report this fraud to the Department of Human Settlements and escalate if necessary.

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What can I do if I have been blacklisted?

Approach the business you owe money to and try to negotiate a settlement. Then go into debt counselling.

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My mother still hasn't received her full grant after being short paid in September 2023.

You should contact Postbank either by phone or email.

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Will the government compensate me for my chronic illness from when I was diagnosed?

No, if your application for a disability grant is approved, you will only be paid from the day you applied.

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My name was linked to an RDP house and now I can't apply for my own. What can I do?

You first need to find out how your name was linked to an RDP house before you can apply.

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Doesย the Prescription Act apply to labour law?

Judges are divided, but it seems the Prescription Act can apply to labour matters.

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Can SASSA put my pension under review without warning me? How can I complain about a rude SASSA official?

You must be given three months' notice of the review by SASSA. You can complain about the official to SASSA directly.

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If there are two houses on a property, one townhouse and the other an RDP house, will there be two title deeds?

It's unclear. If the RDP house was built after the townhouse, both belong to the property owner so there may be just one title deed.

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What can I do if a credit provider does not deduct the agreed amount?

You can file a complaint with the credit ombud but you must first notify the credit provider and give them 20 days to fix it.

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