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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

As a backyarder on council property, how can I access the prepaid electricity meter inside the main house, which is now empty?

You may need to go directly to the municipality and ask them to urgently assist you to get access to the house.

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Why does my son need to write a letter explaining why he wrote matric without a study permit?

Foreign students must have study visas to pursue their education in South Africa. If he did not have such a document, proof of an application to Home Affairs or a police affidavit may suffice.

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Will the Zimbabwe Exemption Permit (ZEP) extensions be renewed in November 2024 or November 2025?

ZEPs are valid until 29 November 2024, to give ZEP holders time to apply for a new ZEP that would expire on 29 November 2025, or an alternative visa.

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How do the three-pot and two-pot systems work? How do I withdraw from my savings pot?

10% of your old vested pot will be transferred to your new savings pot. The remaining 90% will be divided between your savings pot and your retirement pot.

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If I divorce my husband, will he be able to claim 50% of my pension if we are married out of community of property with an antenuptial contract without accrual?

Not if you got married on or after 1 November 1984.

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What is the process for a foreign national to marry a South African here?

They will need a visitor's visa and a letter of non-impediment from their home country. Then you will go through the normal marriage registration process with Home Affairs.

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What happens if I don't repay my debt to SASSA?

You will not be able to access any social grants in future until your debt is paid.

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I can't verify my identity to Home Affairs or SASSA because I don't look the same and my fingerprints have faded.

Accommodations should be made to help you if you look different because you have aged since your last ID photo was taken and your fingerprints are faded.

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Where can I get the full details of my employment history?

The UIF or Labour Department should be able to give your complete employment history.

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Do ZEP holders still need to apply for skills waivers from the South African Qualifications Authority and the labour department to confirm their qualifications?

Yes. Since Home Affairs' issuing of Circular 7, foreign nationals can now apply for their waivers from the labour department directly.

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