Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Labour  |  Show questions and answers for all topics

How can I collect my UIF if my employer refuses to register with NBCRFLI?

An employer is legally required to register with the specific bargaining council that applies to the employer’s main scope of work. If the employer does not comply they can be fined.

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What can I do if SARS keeps declining my tax directive application to access my provident fund? My Malawian passport expired and I lost my job six months ago.

If your tax directive application is declined, it may be due to incorrect data captured

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Can a company withhold an employee's salary if the company's client did not pay them?

Absolutely not. A worker is employed by the company, not the company’s client.

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My employer didn't pay the money they deducted from my wages to the provident fund. Now what?

You should send a registered letter to the Trustees of the Fund asking them to investigate.

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Was I wrong for stopping my domestic worker's UIF contributions when she applied for a SASSA grant?

You are supposed to pay UIF contributions until your employee stops working for you.

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What can I do if my ex employer has refused to give me my UI-19 form for five years?

You can report them to the Department of Labour.

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Was my mother's dismissal from work fair according to the Labour Law and is the employer going to pay my mother's salary?

On the face of it, it would certainly seem so but the actual decision of whether it was an unfair dismissal under labour law must be taken by the CCMA.

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Can my employer refuse to help me register for a trade test?

If the firm has a payroll of over R500,000, then they must register with SETA and provide learnerships.

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I accidentally applied for early retirement due to ill health instead of disability. What can I do?

Unfortunately, you can't take your application back once it's been approved. You should get details about your umbrella fund's retirement due to ill health benefits.

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What can I do if a UIF employee won't help me even if I have all the necessary documents?

You can contact the UIF Call Centre to ask that they help you. You can also lodge a complaint against the employee.

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