Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
Topic: Labour | Show questions and answers for all topics
I surrendered South African ID to Home Affair and am using my passport and work permit. Now the Labour Department is refusing to pay my UIF. Please help!
You can contact the UIF and ask for a reason your claim was rejected and appeal the decision.
I stepped on a screw at work but only realised I was injured a month later. Do I still qualify for compensation?
Employers are required by law to report an injury on duty to Workmen’s Compensation within seven days.
How do I request my employment history at UIF?
You will need to go to your nearest Labour Centre with your ID to request a printout.
I have been waiting years for a hearing date at the Labour court. What can I do?
You should follow up regularly with the registrar, inquire about the delay and formally request a set-down date.
My government pension was paid into an untraceable account which I did not approve. Please help me!
While waiting for an outcome from the Ombudsman, you should follow up if you don't receive a response after four months.
How long do I need to work before I qualify to claim UIF?
You should earn one day’s UIF credit for every four days worked.
I was medically boarded, but my monthly pension is not enough to cover medical expenses. Can these payments be increased?
You should contact the CRF Member Centre and ask them to review your risk category and income options.
What can I do if I was medically boarded and am receiving 60% of my pensionable salary, but I believe I should be receiving 75%?
You can make further inquiries but it is possible there may be no legal obligation to up the percentage to 75%.
I retired in 2021 and when I tried to claim UIF I was told my claim expired two years ago. Is it possible to still claim my UIF?
You can file an appeal and explain the exact reasons for the claim delay.
I was injured at work and have been told I will not receive compensation. My case is closing soon. Please help!
You should seek legal advice urgently.