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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Sassa  |  Show questions and answers for all topics

Can I be paid my UIF and SASSA pension while also getting money from my old job?

Yes, but SASSA grants are means tested, and UIF and pension benefits count as income, so your grant will be less.

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Will withdrawing my provident fund affect my disability grant income?

It depends whether your monthly provident fund withdrawals put you over the maximum allowed income to qualify for the disability grant.

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If I don't withdraw all the money from my SASSA grant, will the remainder be lost?

No, the money will not disappear, but SASSA says you need to withdraw some of the grant money within 90 days.

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How can I apply for a disability grant if I cannot get to the SASSA office?

You can ask a family member or friend to apply on your behalf. They must take a letter from you and a doctor's note saying why you can't visit the office yourself.

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Can I be denied a disability grant because I have orthopaedic or prosthetic device?

If your disability has been improved or corrected with assistive technology, you may no longer qualify for the grant.

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How does payment work if you have been medically boarded?

If you are registered with an insurance policy or provident fund that provides disability benefits, you can submit a claim for a monthly stipend.

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Can I apply for a loan while receiving a SASSA grant?

Yes, although you can't borrow money from SASSA itself.

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My mother still hasn't received her full grant after being short paid in September 2023.

You should contact Postbank either by phone or email.

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Can SASSA put my pension under review without warning me? How can I complain about a rude SASSA official?

You must be given three months' notice of the review by SASSA. You can complain about the official to SASSA directly.

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What can I do about being declined for a disability grant even though I suffer from multiple ailments and am in constant pain?

You can ask SASSA to reconsider your application. You can also appeal to the Minister of Social Development.

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