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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

How do I go about claiming my provident fund from work?

Most provident funds say you must remain a member of the fund as long as you are employed by the employer participating in the fund.

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How do I get an ID? I have applied twice to Home Affairs, but so far have not received one.

Home Affairs now has a system where you can check the status of your application by SMS.

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My stepmother is evicting us from our late father's house. What are our options?

Your municipality must provide emergency housing which is dignified and with access to services.

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What can I do if my child tells me her teacher smacked her?

You can take it up with the teacher and principal. If necessary, after that you can approach the school governing body.

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I have eight cats that need to be sterilised. Where can I get my fur babies affordably sterilized?

SPCA mobile units can transport your cats to hospital for sterilisation and return them to you.

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The state is holding the biggest armed forces night shoot in 15 years in False Bay. Can it be stopped?

To hold the authorities to account, you have to be organised, so that they understand that there will be consequences for not consulting the community in future.

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My house's sale of execution and money judgment were heard on different dates. What can I do?

The courts ruled in 2018 that banks must bring both the money judgement as well as the application for a sale in execution on the same date.

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My child's school handed me over to a debt collector. What can I do?

The school does have a right to hand over unpaid fees to debt collectors if a parent has not applied for a fee exemption.

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I believe a CCMA arbitrator was biased against me. What can I do?

You do not have the right to appeal a decision of the arbitrator, but you can take the arbitrator to the Labour Court for misconduct.

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I am a transman. Please can you provide information on transitioning?

After a person turns 18, they can begin the process of transitioning.

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