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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Topic: Home Affairs  |  Show questions and answers for all topics

I can't verify my identity to Home Affairs or SASSA because I don't look the same and my fingerprints have faded.

Accommodations should be made to help you if you look different because you have aged since your last ID photo was taken and your fingerprints are faded.

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How can I get an ID if my birth wasn't registered and I lost my clinic card?

Make an affidavit and apply for a duplicate clinic card from the hospital where you were born.

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I was a child when my mother died three years ago. How can I get a duplicate of her ID and report her death to the Masters Office?

If you have something with her ID number on, go to Home Affairs and ask them to help you with the ID. You can report her death by lodging a completed death notice.

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I have been waiting years for Home Affairs to change my marital status. What can I do?

Home Affairs is dealing with a huge backlog of applications. You may need legal aid to compel them to process yours now.

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I don't know my birth parents and Home Affairs keeps refusing me an ID. What can I do?

Home Affairs is supposed to let your adoptive parents help you apply. They should also tell you why your applications have been denied.

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Why have I still not heard back from Home Affairs regarding my appeal for my rejected letter of good cause?

There is a huge backlog at Home Affairs, so the acting Director-General extended existing permits for those who applied or appealed before 20 November 2023.

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Can I get shared custody of my son if I was not named as the father on his birth certificate?

Yes, but only with the mother's permission can an application be made to the High Court.

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Can I apply for my newborn's birth certificate if I am still waiting for Home Affairs to verify my fingerprints?

Probably not. You can ask Home Affairs if they can expedite your fingerprint verification.

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How can people who cannot personally go to Home Affairs get their IDs?

You can make a sworn affidavit explaining his position and try to apply for it as his parent/guardian.

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Can I get a visa in South Africa when I am customarily married to a South African citizen?

You can apply for a spousal visa on a visitorโ€™s visa from within South Africa, following a Constitutional Court ruling in June 2019.

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