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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

I resigned my job months ago but I still haven't received my provident fund payout. What can I do?

If you belong to a bargaining council fund it can take up to six months.

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My dad passed away. How do I change the title deed of his house to my name?

Documents that you would probably need would include the title deed, your father’s will, his ID number and death certificate, plus a copy of your own ID.

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I bought an RDP house but the previous owner never gave me a title deed and he's disappeared. How do I get a title deed?

You would need to go in person to the Deeds Office with the erf number of the plot and the full name and/or ID number of the previous owner.

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Can I be refused a spousal visa to South Africa because I am HIV-positive?

No, you should not be refused a visa because of your HIV-positive.

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My mother died and I went to withdraw her social grant for her final month. Can SASSA demand it back from me?

It depends on when your mother withdrew her grant.

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My wife, who was receiving a SASSA old-age grant, died. Can I claim anything from SASSA?

If no pension at all had been withdrawn in the month she died, the family member who paid for the funeral can apply to SASSA for “unclaimed benefits”.

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How can I transfer my RDP application from one province to another?

Here's a suggestion about what you could do.

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My late father worked as a domestic worker for 11 years but was not registered. What can I do?

All employers must register employees with the Unemployment Insurance Fund. You can report the employers to the Labour Department.

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Home Affairs is refusing to issue our mother's death certificate because of a clerical error. Can you refer us to a firm that specialises in this?

We suggest either De Saude Attorneys or Intergate Immigration.

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My father in-law had a house but he died in 2016, while he was waiting for his title deed. What can we do to get the title deed?

The problem is that it is only the title deed that can prove that your father-in-law was the legal owner of the RDP house. The municipality should have his application though.

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