Special GroundUp series on social grants
Over 600,000 beneficiaries were affected by last week’s system failure, Ministers confirm
By Daniel Steyn, Qaqamba Falithenjwa and Ella Morrison
News | 14 September 2023
Postbank’s legal dispute with “payment switch” software provider sheds light on ongoing technical troubles
By Daniel Steyn
News | 14 September 2023
Black Sash says it’s been inundated with calls
By Ella Morrison and Daniel Steyn
Brief | 12 September 2023
26-million people depend on it
GroundView | 11 September 2023
“It’s my only source of income” says pensioner
By Daniel Steyn, Ella Morrison, Loyiso Dyongman, Tsoanelo Sefoloko and Thamsanqa Mbovane
News | 8 September 2023
People from the town and surrounding areas are having to travel to Port Alfred
News | 8 September 2023
Postbank says problem has mostly been resolved
By Qaqamba Falithenjwa and Ella Morrison
News | 6 September 2023
Agency accused of turning down too many applicants
By Liezl Human
News | 5 September 2023
Department of Social Development is “deliberately excluding” eligible recipients of the Social Relief of Distress grant, says economist
By Daniel Steyn
News | 27 July 2023
The civil society organisation lists numerous issues with social grant payments it says need to be addressed urgently
By Liezl Human
Brief | 14 June 2023
Legal Resources Centre says these delays are “incredibly worrying”
News | 19 May 2023
But concern raised about how Postbank will handle these new payment methods
By Liezl Human
Brief | 26 April 2023
Social grant beneficiaries are worried they won’t be paid in two weeks
By Chris Gilili and Vincent Lali
News | 24 April 2023
Closure of the Paterson Post Office in the Eastern Cape forces workers and pensioners to go to other towns
News | 18 April 2023
This comes as millions of gold SASSA cards will be expiring soon
By Liezl Human
News | 6 April 2023
A new means test and bank verification process has resulted in far fewer people getting the grant
By Liezl Human
News | 20 March 2023