Spotlight on social grants

Special GroundUp series on social grants

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SASSA cash paypoints to be phased out by April 2024

Black Sash predicts “devastating” effect on grant recipients in rural areas

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Brief | 12 December 2023

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Black Sash film challenges SASSA’s closure of cash pay points in rural areas

But SASSA says it is inefficient and unsustainable to transport cash to a “handful of people”.

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News | 30 November 2023

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Here’s how South Africa’s social grant system has changed since 1994

SASSA pays 26-million grants every month

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Information | 2 November 2023

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No clarity on when Makhanda will have a post office again

The post office closed in July

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Brief | 2 November 2023

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MPs grill Social Development over grant payments

“If the same findings are coming through, how effective are these enforcement powers of the Auditor-General?”

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News | 12 October 2023

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MPs blast Post Office and Postbank leadership

“I don’t see a clear way forward. What I see is yet another failed entity” says MP

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News | 11 October 2023

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Child Support Grant must be increased to reduce child poverty, review finds

Government could face court action for failing in its constitutional duty

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News | 9 October 2023

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Grant beneficiaries queue at ATMs as KZN post offices run out of cash

“In the 90s, the Post Office was reliable but now it seems as if everything is falling apart,” says KwaMashu pensioner

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Brief | 5 October 2023

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Some pensioners are still queuing for hours for their grants

But payments seem to be going more smoothly, at least in some places

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News | 4 October 2023

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Postbank board axed over unlawful contracts

Over 600,000 beneficiaries were affected by last week’s system failure, Ministers confirm

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News | 14 September 2023

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Here’s what caused the social grant payment “glitch”

Postbank’s legal dispute with “payment switch” software provider sheds light on ongoing technical troubles

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News | 14 September 2023

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Pensioners are still struggling to access grants, a week after “system glitch”

Black Sash says it’s been inundated with calls

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Brief | 12 September 2023

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Social grants is one government system that must not fail

26-million people depend on it

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GroundView | 11 September 2023

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Grant recipients have to take loans because of “payment glitch”

“It’s my only source of income” says pensioner

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News | 8 September 2023

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Makhanda without a post office since July

People from the town and surrounding areas are having to travel to Port Alfred

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News | 8 September 2023

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“System glitch” stalls social grant payments to pensioners

Postbank says problem has mostly been resolved

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News | 6 September 2023