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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Questions that contain: uif

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I've been unemployed since 2022 and submitted my UIF claim multiple times and got confirmation SMS's but received no payment. Please help.

You should lay a complaint against the UIF at the Department of Employment and Labour.

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Can I be paid my UIF and SASSA pension while also getting money from my old job?

Yes, but SASSA grants are means tested, and UIF and pension benefits count as income, so your grant will be less.

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How can I resolve an overpayment issue at the UIF so that they will pay me?

The employer is responsible for refunding any overpayments to the UIF if they have paid an employee more than their normal salary.

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How can I get a permanent disability grant? I have not been able to work since 2018.

When you apply for a disability grant, you will undergo a medical assessment to determine whether you should qualify for a temporary or permanent grant.

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If someone is paying me back for a loan, should I declare it as income when I apply for a social grant?

SASSA will likely count the repayments as income. Because the grant value works on a sliding scale, I suggest you let SASSA know when the loan has been paid off.

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Can a domestic worker who contributed to UIF have her claim rejected on the basis of not having worked enough days?

If she had been contributing to UIF for less than four years, she can claim one day for every six days worked while contributing.

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How can I get more information about my parent's death on duty if their employer won't meet with me?

It is illegal for them to withhold this information. They are supposed to report the death to COIDA. Here are some steps you can take.

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Do I qualify for UIF if I continued working while receiving a SASSA pension?

No. While you can qualify for the SASSA pension if your income falls below the cut-off point, you cannot qualify for UIF if you are getting a SASSA pension.

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What can employees do if the company they work for fails and they are retrenched without consultation?

Not engaging in a joint consensus-seeking process contravenes Section 189 of the Labour Relations Act. You can take the matter to the CCMA.

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How should I set up a permanent contract for my elderly mother's caregiver?

Caregivers classify as domestic workers, for which there are a few templates available.

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