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Not engaging in a joint consensus-seeking process contravenes Section 189 of the Labour Relations Act. You can take the matter to the CCMA.
Caregivers classify as domestic workers, for which there are a few templates available.
The UIF or Labour Department should be able to give your complete employment history.
You should lay a complaint with the UIF. If they don't help, you can escalate your complaint to the call centre at 0800 030 007.
You can report them to the labour department.
Yes, but SASSA grants are means tested, and UIF and pension benefits count as income, so your grant will be less.
They may have a specific reason, so you'll need to ask them. If they won't help, you can lay a complaint.
If you have something with her ID number on, go to Home Affairs and ask them to help you with the ID. You can report her death by lodging a completed death notice.
There is no law compelling employers of domestic workers to provide a pension, but they do need to register the worker for UIF.
You can ask a family member or friend to apply on your behalf. They must take a letter from you and a doctor's note saying why you can't visit the office yourself.