Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
I resigned from my job of 10 years and worked for another company for three months. Can I claim UIF for both?
You can't claim UIF if you resigned from your first job. You can only claim UIF for your second job. But UIF payout will be calculated using all your accumulated credits.
I was off sick for two days with verbal permission from my manager but was dismissed for absconding. Is this legal?
If your employer dismisses you without holding a proper disciplinary hearing, you can go to the CCMA for help.
I surrendered South African ID to Home Affair and am using my passport and work permit. Now the Labour Department is refusing to pay my UIF. Please help!
You can contact the UIF and ask for a reason your claim was rejected and appeal the decision.
What recourse is available for asylum seekers if their first application was rejected?
You are able to appeal the rejection. It may help to contact a human rights and legal organisations for assistance and advice.
Our rental home was sold by Communicare and the new owners told us to vacate. What can we do?
You can contact the Enhanced Extended Discount Benefit Scheme and the Western Cape Rental Housing Tribunal for assistance.
I stepped on a screw at work but only realised I was injured a month later. Do I still qualify for compensation?
Employers are required by law to report an injury on duty to Workmen’s Compensation within seven days.
How do I request my employment history at UIF?
You will need to go to your nearest Labour Centre with your ID to request a printout.
Who should I contact to submit an overstay appeal application?
Home Affairs and the Department of International Relations and Cooperation.
My daughter stole my deceased mother's documents so she can claim her funeral policy. Please help me!
Notify the funeral policy company immediately to freeze the policy to prevent a wrongful payout.
How can my siblings and I find out if our father left us any inheritance?
If your father did not leave a will, the Intestate Succession Act will apply. Your right to inherit from your father will come before his brothers.