Social grants go unpaid as beneficiaries struggle with SASSA’s system

Activists say they get dozens of complaints weekly about the online verification process

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News | 12 June 2025

Pensioners desperate for clarity after not receiving grants in June

SASSA is introducing stricter verification measures

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News | 7 June 2025

Postbank has yet to apply for a banking licence

Why Postbank made everyone change to a Black card, and then suddenly did a U-turn

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News | 7 June 2025

Debate over future of social grants

Black Sash argues they are a vital safety net but economist questions their viability

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News | 30 May 2025

210,000 social grant beneficiaries flagged for not disclosing income

They will not receive payments until they verify their income with SASSA

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Brief | 28 May 2025

Budget: Changes ahead for R370-a-month SRD grant

And National Treasury sets new conditions for other grants

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News | 21 May 2025

Government starts review of social grants payment system

Review is planned over a nine-month period, but activists want it done “urgently”

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News | 20 May 2025

Grant to prevent malnutrition is in limbo

Cabinet has concerns about Maternal Support Grant

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News | 19 May 2025

We visited SASSA offices. Here’s what we found

People waiting in long queues told us their frustrations

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News | 7 May 2025

Thousands of SASSA grants to be withheld this week

Affected beneficiaries must visit a SASSA office to update their details, or risk having their grants being suspended

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Brief | 6 May 2025

Gold Card deadline cancelled

Postbank temporarily stops issuing Black Cards

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Brief | 24 April 2025

SASSA’s new biometric tests

People without IDs have to do it

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Brief | 24 April 2025

Department of Social Development proposes changes to SRD grant application

Questions about income could be removed

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News | 8 April 2025

Mixed reviews for Cape Town SASSA offices on grant payment day

Beneficiaries using the SASSA Gold Card have until 31 May to swap to the Black Card

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News | 2 April 2025

SASSA Gold Card deadline extended to 31 May

Postbank’s announcement comes after contradictory reports by SASSA and the Minister in the Presidency

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News | 28 March 2025

SASSA explains why it paid grants to 75,000 dead people

Systems are being improved to solve the problem

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News | 20 March 2025