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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Questions that contain: uif

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Is there a way to take up the problem of being denied a disability grant?

You can apply for a disability grant at your nearest SASSA office.

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How can I claim the money that my late father left for me when he died?

If a person’s provident or pension fund has not been claimed, the fund will usually place the money in an Unclaimed Benefits Fund while they wait for it to be claimed.

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How can I collect my UIF if my employer refuses to register with NBCRFLI?

An employer is legally required to register with the specific bargaining council that applies to the employer’s main scope of work. If the employer does not comply they can be fined.

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What can I do if SARS keeps declining my tax directive application to access my provident fund? My Malawian passport expired and I lost my job six months ago.

If your tax directive application is declined, it may be due to incorrect data captured

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Was I wrong for stopping my domestic worker's UIF contributions when she applied for a SASSA grant?

You are supposed to pay UIF contributions until your employee stops working for you.

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What can I do if my ex employer has refused to give me my UI-19 form for five years?

You can report them to the Department of Labour.

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How can we trust that the Post Office will pay our Voluntary Severance Packages if they mismanaged our pensions and UIF?

You cannot claim UIF if you take a Voluntary Severance Package. You need legal advice.

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Why was my SASSA grant declined then approved?

Your SASSA grant may have been delayed due to changes made by changes to the qualifying criteria.

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What can I do if a UIF employee won't help me even if I have all the necessary documents?

You can contact the UIF Call Centre to ask that they help you. You can also lodge a complaint against the employee.

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Can holders of expired ZEPs withdraw their provident funds and UIF?

When the visa expires, the member can apply to withdraw their provident funds. Claiming UIF might be trickier, unless the courts find a solution.

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