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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Questions that contain: uif

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What can I do if my ex employer has refused to give me my UI-19 form for five years?

You can report them to the Department of Labour.

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How can we trust that the Post Office will pay our Voluntary Severance Packages if they mismanaged our pensions and UIF?

You cannot claim UIF if you take a Voluntary Severance Package. You need legal advice.

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Why was my SASSA grant declined then approved?

Your SASSA grant may have been delayed due to changes made by changes to the qualifying criteria.

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What can I do if a UIF employee won't help me even if I have all the necessary documents?

You can contact the UIF Call Centre to ask that they help you. You can also lodge a complaint against the employee.

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Can holders of expired ZEPs withdraw their provident funds and UIF?

When the visa expires, the member can apply to withdraw their provident funds. Claiming UIF might be trickier, unless the courts find a solution.

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I failed to contribute to my employee's UIF. Am I liable to pay for 1% or 2% of her earnings in addition to penalties and interest?

Yes, you are liable for 2%. An employer who failed to register their worker is not allowed to deduct any outstanding amounts from their salary.

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Are domestic workers eligible for state pension or is it the employer's responsibility?

Domestic workers are eligible for UIF and state pension.

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How can my kids and I claim death benefits for their father who was not living with us or listed on their birth certificates?

If you can somehow prove that he is the father of your children, your kids could apply for his death benefits.

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How can I submit a UIF claim?

Register on the uFiling website.

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Can I claim UIF if my WCA has been approved but not paid out?

If your WCA claim was still being assessed, then yes. But it is unclear whether you can apply for UIF now.

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