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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Questions that contain: uif

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My employer deducts UIF but doesn’t pay it over, gives no payslips or contracts. What can I do?

It’s illegal for an employer to deduct UIF and not pay it over. Report this to the Labour department or the CCMA.

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How can I check my UIF balance?

You can go to the UIF uFiling website.

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I'm a refugee working 10 years with no benefits and constant discrimination. What are my rights?

As a refugee, you have the right to fair work conditions and equal access to benefits like the UIF, medical, and provident fund if others at your workplace receive them.

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I was retrenched in November 2024. I was told my next UIF payout will be the last, but I should have enough credits for eight months.

UIF payments are based on your last four years of work, if they're ending early despite having credit, follow up with UIF for clarity.

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I've been unemployed since 2022 and submitted my UIF claim multiple times and got confirmation SMS's but received no payment. Please help.

You should lay a complaint against the UIF at the Department of Employment and Labour.

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Can I be paid my UIF and SASSA pension while also getting money from my old job?

Yes, but SASSA grants are means tested, and UIF and pension benefits count as income, so your grant will be less.

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How can I resolve an overpayment issue at the UIF so that they will pay me?

The employer is responsible for refunding any overpayments to the UIF if they have paid an employee more than their normal salary.

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How can I get a permanent disability grant? I have not been able to work since 2018.

When you apply for a disability grant, you will undergo a medical assessment to determine whether you should qualify for a temporary or permanent grant.

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If someone is paying me back for a loan, should I declare it as income when I apply for a social grant?

SASSA will likely count the repayments as income. Because the grant value works on a sliding scale, I suggest you let SASSA know when the loan has been paid off.

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Can a domestic worker who contributed to UIF have her claim rejected on the basis of not having worked enough days?

If she had been contributing to UIF for less than four years, she can claim one day for every six days worked while contributing.

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