Answer to a question from a reader

Is it possible to apply for anย RDP house online instead of going to the housing office?

The short answer

Unless you live in the Western Cape, it is likely you still have to go to the housing office in person.

The whole question

Is it possible to apply for an RDP house online instead of going to the housing office?

The long answer

The only province that seems to offer online services is the Western Cape: the following information is copied from the Western Cape Government website:

You can register:

You will need to submit:

  • a certified copy of your ID and spouse's ID, if applicable;

  • a completed Housing Assistance Form (in the document download section below)

  • certified copies of your children's birth certificates, if applicable;

  • certified copies of marriage or divorce certificates;

  • details of special needs within the household, and supporting documents such as medical records;

  • proof of address.

  • log onto the Housing Database online (you will need your cell phone number as the one-time password);

  • SMS your 13-digit ID number, followed by a space and your surname, to 44108

For more information about registering or updating your details on the Housing Database. 

Telephone: 
021 444 0333 

WhatsApp: 
063 299 9927

Email: 
housing.db@capetown.gov.za

I couldn’t find any similar information from other provinces, and there is no general announcement from the housing dept about changing the way you can apply for an RDP house under lockdown, so it is likely that you still have to go to the offices in person.

Answered on Aug. 19, 2020, 2:34 p.m.

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