Answer to a question from a reader

How do I get an ID? I have applied twice to Home Affairs, but so far have not received one.

The short answer

Home Affairs now has a system where you can check the status of your application by SMS.

The whole question

I am a 25-year-old male. I matriculated in 2013. From 2014 to 2016 I studied at a TVET College. I never knew my parents. I was brought up by guardians.

In 2013 I applied for an ID. It never arrived and I wrote my matric with my duplicate. When I followed up, Home Affairs said I must re-apply, but did not say why. I applied again but have still not received an ID.

Now I can't get a job because I have not got an ID.

The long answer

Thank you for your email about not getting your ID after applying twice – a horribly frustrating business.

Home Affairs now has a system where you can check the status of your application by SMS. You send an SMS to 32551 with the letters ID, followed by a space, followed by your ID number.

You can also contact them by email: hacc@dha.gov.za Or at this number: 0800 601 190 If that doesn’t come up with anything, maybe you should just cut your losses and start again.


Types
of Applications

Cost
of Applications

Photographs

Smart
ID Card
 

R140

No
photos needed

Replacement
of an ID or Smart Card

R140

Two
identical ID photos

Temporary
ID

R70

Two
identical ID photos

 

You have to hand in your completed application form in person at your nearest Home Affairs office. Home Affairs says that it has radically cut down the time it takes to get your ID in the post. They say allow two weeks from the date of your application to get your photo ID.

Answered on Feb. 20, 2019, 4:01 p.m.

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