Answer to a question from a reader

How can security guards make their employers comply with the National Bargaining Council Agreement?

The short answer

You can lay a complaint with the National Bargaining Council for the Private Security Sector

The long answer

The national bargaining council for security guards is the National Bargaining Council for the Private Security Sector (NBCPSS). In 2022, Labour minister Thulas Nxesi extended the scope of the NBCPSS Agreement to apply to all private security companies from March 2023 until February 2027. 

An employer can apply for an exemption from the Bargaining Council and must supply written reasons why, which include details like the size of the enterprise and number of employees, etc. The NBCPSS will pass on this application to the Exemption Committee, and a decision will be made within 30 days of the application.

A full copy of the NBCPSS Agreement must be displayed in the workplace and made freely available to all employees to read. You can also access the full agreement online at

Designated Agents are appointed by the NBCPSS to ensure that the agreement is carried out. These agents can enter any premises and question the employer and employees. Both employees and employers are required to give full cooperation to the designated agents.

These are the contact details given by NBCPSS on its website for complaints and queries: 

Contact Number: 010 800 2321


There are NBCPSS offices in all the regions, but as I don’t know what region you are in, these are the Head Office contact details:

Address: 400 16th Road, Central Office Park, Block J central, Randjespark, Midrand, 1684
Client Services/Call Centre: 010 800 2321
Reception Contact Number: 010 010 9237 (Only for direct office personnel at Head Office)

If you are a member of a trade union, you can also ask the union to take up non-compliance with the Agreement.

Wishing you the best,

Answered on May 24, 2024, 1:06 p.m.

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